Please send money to me via BuxMe – Epp Me

Sending money, easily buy items, comfort in getting airtime and paying bills are very paramount in today’s trying times. And they will always be. As a result, payment platforms are coming up to help with this, banks and individual bodies are rolling out digital services that facilitate easy transfer of money to & fro for their customers and as a means to get new customers on board.

We like gadgets and new technology, so we downloaded BuxMe, a product from WEMA Bank to see what the hype/noise was all about.

BuxMe is a service that enables you send and request money cheaply. You can send money to anyone using their phone number, email address or account number”. – www.buxme.ng

It is that simple. The app is currently only available on the Android Playstore, which we will make sense of by guessing WEMA bank has more Android users than other Mobile OS platforms. I believe an iOS version is in the works.

Now when you download the app and open it,

1. You are met with a sign up screen that collects your name, email, phone number, a referral code(optional), & a password to secure your details.

Getting Started
Getting Started

2. When signed up, you might have to confirm your phone number or email address, you are met with a prompt to add your account and/or your debit card. I like the fact that there is no wallet involved. Some services tell you to load a wallet by transferring funds from your bank account to the wallet, very much like withdrawing money into your wallet. This works traditionally but for an e-service, the process starts getting long. If we are in an electronic environment, why don’t I take funds from my account already. The platform is secure already so all my funds can’t be hijacked.

Add a card
Add a card

Anyways, add a bank account and add a debit card to get started. You can add more than one card & bank account.

3. Next you can add friends, set a display picture. To add a friend, enter their name (if they already use BuxMe), or enter their phone number or email to send an invite to them to download the app and start using BuxMe, (because you want to send money to them….or request *wink*).

Add a friend
Add a friend

4. On your dashboard, you can see history of actions carried out, as a new comer, it should show you have added your card(s) and bank account(s). It would also show you ‘Lagbaja’ is a now your friend if they accepted your request.

5. Next, try sending money to a friend, go to the doughnut icon (or menu button) at the top left hand corner and tap it. Tap ‘SEND MONEY’. BuxMe will load your friend list, select the friend you want to send to. Another screen collects how much you want to send, any comment you want to add and allows you pick a card to send with. When you are done.

Send money
Send money

Tap on ‘SEND MONEY’ at the bottom of the form fields and add the CVV2 number of the card as well as your card pin. All this is to ensure you are the one sending the money. Tap ‘SEND MONEY’ to begin sending. If all is well with your card, there is money in your account, the transaction will be successful, else you get a message saying ‘Error Initiating Transaction’.

Transaction Error
Transaction Error

6. To request money, go to the doughnut icon (or menu button) at the top left hand corner and tap it. Tap ‘Request Money’. BuxMe will load your friend list, select the friend you want to request money from. Enter the amount and comment. Tap ‘Request money’. If the request is successful, you get a screen that says ‘Successful’. Now you wait for your friend to come through. Your dashboard is updated with your request for money.

Menu
Menu
Requesting for money
Requesting for money

Your friend will receive a prompt(via email and phone notification) that you have requested for money. S/he will find the request in their updates from where they can choose to ‘epp’ or not. If they choose to ‘epp’, BuxMe will take them to the ‘Send Money’ page from where they can pick a card to send funds from and ‘epp’.

Email Notification
Email Notification
Notification
Notification

We had an issue when we tested BuxMe, we sent N2000 from one BuxMe account and didn’t get the notification on the other account. A mail to customer care, hello@buxme.ng, (with screen shots) and we started tracing the whereabout of the N2000. They were sure the transaction would have gone through and collected the following details to track the missing N2000. Account sending + Account Number & Receiving Account + Account Number.

Customer Care
Customer Care
Customer Care
Customer Care
Customer Care
Customer Care
Customer Care
Customer Care
Customer Care
Customer Care
Customer Care
Customer Care

Eventually, we(they) discovered that we had sent the money to a wrong phone number, helped to resend to the right phone number and finally the account was credited. This goes to say their customer care works and will be able to trace/track any transaction error.

Note: If you decide not to get the BuxMe app, you can still receive money by visiting the claims website attached to the link in the text or email you receive when someone sends you money. The use of a unique passcode makes the transaction secure. See more about this in their FAQ section.

Oh by the way, BuxMe costs only N50 to send money from any bank account to another. Unlike those charging N100 and co. #Sub

Download here –

Android – https://play.google.com/store/apps/details?id=com.wemabank.buxme

Bux Me is currently not on the Apple app store at the moment.

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